WHY VIVITECH
For supply chain, after-sales, sourcing and finance teams, a return is more than a unit to process. It is an operating cost, a brand decision and a recovery opportunity.
Start with the realities of your business. Define a service scope around your product mix, operating requirements and internal stakeholders rather than forcing every return stream into the same model.
Processing alone is not the objective. Consider the cost of handling, repair viability and resale potential together to inform a commercially sensible recovery strategy.
Inventory, transactions and reporting provide the context behind operational decisions. VivitechWMS supports visibility into the movement and status of products within the program.
Recovery should work with your brand strategy, not against it. Establish channel restrictions, presentation requirements and disposition rules before eligible products return to market.
YOUR QUESTIONS, ANSWERED
The right program begins with the right conversation.
A program starts with your product mix, return streams, brand requirements and recovery objectives. Receiving, testing, disposition, reporting and approved resale channels are agreed as part of the program scope.
Fee-for-service, outright purchase, revenue-sharing and structured remarketing arrangements can be considered. The model, eligibility and commercial terms are subject to contract.
Channel restrictions, product presentation, disposition rules and approval checkpoints are defined with the manufacturer. Remarketing is structured around the channels agreed for each program.
Vivitech has operational capabilities in the Los Angeles area and Mexicali, Mexico. Cross-border workflows are assessed for the specific product, customs requirements and program scope.
No. Eligibility depends on product condition, safety requirements, parts availability, economics and the agreed scope. Repairs are not universally OEM-authorized; remanufacturing applies only where appropriate.
A BETTER WAY FORWARD
Protect your channels. Clarify your recovery options.
We’ll discuss a program built around your business.